Our Customer service
The Truma customer service team is there for you if you require any help with your Truma product. Use the following options to contact us: Write to us or give us a call.
If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand.
One number for all cases:
Do you have a question about a product, want to arrange an appointment with a Truma Service technician or urgently need help for a serious problem? Simply call the Truma Service number. You will be connected automatically with a responsible employee.
So that we can also assist you outside Germany quickly and competently, we also need the postcode of the place you are staying.
Service Helpline
Mo. 08 am – 5 pm
Tu. 10 am – 5 pm
We. 10 am – 5 pm
Th. 08 am – 3 pm
Fr. 08 am – 3 pm
Sa. 08 am – 2 pm
Services
- Technical information about products
- Fault diagnosis and help with the repair or fault rectification
- Installation and product advice
- Scheduling the Truma Service technicians
- Arranging an appointment at the Truma Service workshop in Putzbrunn
- Assistance in finding a service partner in your holiday destination
Please select your product category
Please select your product family
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