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Truma Service over Christmas and New Year

There for our customers – despite Covid-19

Oct 28, 2020

Good news for winter campers: once again this year, Truma Service will be available over Christmas and New Year. “We want to provide our customers with the best possible service over the holiday period and at the same time protect our employees against Covid-19”, says Michael Roither, Head of International Service & Sales Operations at Truma.

  • This is why Truma service technicians in Bavaria and Baden-Württemberg will be on duty from their home bases. During the public holidays they will travel to customers at campsites in the southern German winter sport regions to provide service for heating systems and the like 
  • Over Christmas and New Year, Truma Service can be contacted on the main number
    +49 (0) 89 46 17 20 20 and via e-mail at service@truma.com. For information about the exact times, see www.truma.com/service.
  • In Austria, Truma does not offer any service due to the current Covid-19 situation
  • Service for the Caravan Park Sexten and the surrounding campsites in South Tyrol will be provided by our Service Partner: 
    PCS Camper
    Mobile: +39 340 573 6194
    Contact: Michael Pistore

Winter service in Switzerland

An emergency service will also be available in the Swiss Alpine regions from 24 to 31/12/2020. Winter campers can contact the Truma Service Partners or the Truma importer Selzam AG directly. 

Grisons region / Canton of Grisons 
camper-huus AG, Felsenaustr. 41, 7000 Chur
Tel.: +41 81 284 64 79
Mobile: +41 79 350 85 86
Contact: Roland Meier

Rhone Valley region / Canton of Valais 
Caravan-Service Siegenthaler, Walligrundstr. 32, 3930 Eyholz
Tel.: +41 27 946 23 07
Contact: Kurt Siegenthaler
Workshop service only

Central Switzerland region / Canton of Lucerne 
Arber Caravans, Sagenwaldstrasse 26, 6033 Buchrain
Tel.: +41 41 448 28 28 
Mobile: +41 79 777 57 70
Contact: Ueli Arber
Workshop service only

Swiss Plateau region / Bernese Oberland region
KHC Service GmbH, Güterstrasse 19, 5014 Gretzenbach
Tel.: +41 76 589 57 79
Contact: Martin Debald
Mobile Service Partner

Truma importer
Selzam AG, Harzachstrasse 8, 8404 Winterthur
Service number: +41 900 085 085
Contact: Alois Haueis