The error message is displayed as plain text in the first step. For the service case, we require the error number / error code for clear assignment.
This is displayed when you open the error message.
Possibility 1:The error message appears –> click on "More info…" shows the error code:
![image.png](https://truma.file.force.com/servlet/rtaImage?eid=ka06N000000gUiI&feoid=00N6N000000WEjP&refid=0EM6N0000063lIb)
Possibility 2:The error message is opened manually via the main menu –> click on ">" displays the error code:
This is displayed when you open the error message.
Possibility 1:The error message appears –> click on "More info…" shows the error code:
Possibility 2:The error message is opened manually via the main menu –> click on ">" displays the error code: